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Salon Policy

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CLIENT CONSULTATION

All new clients must receive a phone or in-person consultation. Please arrive 15 minutes prior to your appointment if not already completed.

​Refrain from shampooing or irritating your scalp 48 hours prior to a chemical service. Do not apply any products to your hair prior to a weave/braid service.

​​All hair color services require a consultation. Hair extensions must be colored prior to your scheduled appointment.

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APPOINTMENTS & CANCELLATIONS

To cancel an existing appointment, please contact us at least 24 hours in advance.

A $25 late fee will be assessed 15minutes after the appointment start time.

The salon can NOT guarantee services to clients who are more than 20minutes behind schedule.

non-refundable deposit is required for all scheduled services and is due at time of booking. Your booking is NOT complete until the deposit is received.

If rebooking after a late cancellation, previous deposits are forfeited. If rebooking after a No Call No Show, the total amount of the missed appointment must be paid before any new service is rendered.

CHILDREN/GUESTS​​

Children are only permitted in the salon or spa area when having a service.  At this time no extra people are allowed in the salon during a service/consultation. ​​​​​

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PAYMENTS/REFUNDS

There are no refunds on services completed at our salons. Accepted Forms of payment are Cash, Zelle, Apple Pay and Venmo 

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*Prices and terms are subject to change without prior notice

*Quoted prices are estimates

and can change according to services rendered. No price is final until service is completed